Welcome to Abanchy Support
Last updated: October 7, 2025
Abanchy is designed to simplify the way you manage shipments, quotations, and your business activities. This guide will help you navigate every feature with ease and get the most out of the app.
1. Sign In / Register
Sign In
Enter your registered email and password to access your account. Make sure your credentials are correct to avoid login issues.
Register
If you are new to Abanchy, tap Register and provide your basic information to create a secure account. After registration, you can start tracking shipments, managing quotations, and more.
Forgot Password
If you forget your password, tap Forgot Password to reset it quickly via your registered email.
2. Dashboard
The Dashboard is your control center. Here, you can see a quick overview of all your shipments, quotations, and account activities.
It shows:
- Active shipments and their current status
- Pending and completed quotations
- Notifications and alerts
Use the dashboard to get insights and act quickly without navigating through multiple sections.
3. Track Shipment
Stay updated on the status of your shipments in real-time.
Simply enter your Shipment ID or select a shipment from your dashboard.
You can view:
- Current location of your shipment
- Estimated delivery date
- Progress history and status updates
- Delivery exceptions or delays
Tracking ensures you and your customers are always informed.
4. Add Quotation
Easily create a new quotation for your clients or shipments.
Fill in the required fields, such as:
- Client details
- Shipment information
- Cost and services required
Submit the quotation and track its status in the History section.
You can also edit or cancel pending quotations before they are confirmed.
5. History
The History section keeps a complete record of all your past shipments and quotations.
Features include:
- Viewing completed shipments with details
- Checking past quotations and their status
- Filtering history by date, shipment ID, or client name
This feature helps you analyze your business performance and maintain organized records.
6. Profile
The Profile section allows you to view and update your personal and business information.
Keep your:
- Contact information up-to-date
- Company or organization details accurate
- Preferences for notifications and alerts
Updating your profile ensures smooth communication and efficient service delivery.
7. Support & Help
If you face any difficulties or have questions:
Tap the Help button in the app for quick guides and FAQs
Contact our support team via info@abanchy.com for direct assistance
Provide shipment IDs or quotation numbers to help us assist you faster
For immediate assistance, please contact us at info@abanchy.com or use the help features within the application.